It’s CX Day, and it’s time to have fun! At Cisco, we’re leveraging this international celebration, established by the Buyer Expertise Professionals Affiliation (CXPA), as a chance to have fun the optimistic influence our Buyer Expertise groups have on our prospects and companions day by day.
Right this moment we have fun the individuals who preserve our expertise working, our groups productive, our web sites up, our companies safe, and our prospects delivering outcomes. These CX professionals affect the subsequent wave of expertise innovation primarily based on direct suggestions from our prospects and companions about their utilization of apps, instruments, {hardware}, and techniques. I’m happy with the work our CX crew does that contributes to the experiences our prospects can create for their very own prospects.
After all, we are able to’t have fun our crew with out acknowledging our prospects and our companions, who give us a motive to have fun day by day. We’re humbled and proud to have the ability to assist them remodel, innovate, develop, and achieve all of the enterprise outcomes they attempt to realize. Listed here are just some examples.
Princess Cruises partnered with Cisco CX to enhance the expertise for his or her passengers. Princess is the world’s main premium cruise line, working a fleet of recent ships visiting over 380 locations across the globe. Transformation for Princess Cruises meant pushing the boundaries of expertise to offer extremely customized, frictionless, and modern experiences to their prospects and crew on the ship utilizing wearable expertise. Princess consistently collaborated with Cisco to innovate for purchasers and crew. The crew just lately developed a long-term strategic plan and roadmap, which can proceed to construct on the award-winning visitor and crew experiences for which Princess is understood.
BBVA is without doubt one of the largest monetary establishments on this planet. Over the previous few years, BBVA has undergone an enormous digital, multi-architecture transformation. They’ve change into recognized for being an innovator of their business, utilizing modern applied sciences to realize nice outcomes. With Cisco Enterprise Vital Companies, they have been capable of enhance service availability and reliability, whereas lowering human errors by automation within the provisioning and operational processes, vastly enhancing their prospects’ experiences.
Youngsters’s Nationwide Hospital, a nationally ranked pediatric acute care youngsters’s hospital situated in Washington, D.C., is all about offering the most effective care. For them, transformation meant securely extending the provision of full affected person info to distant websites. Right this moment, Cisco CX helps them full their mission by strategizing, architecting, and constructing a holistic end-to-end safe community primarily based on Zero Belief rules.
Study extra about Cisco CX right here. We are going to present much more distinctive experiences for our prospects and companions within the coming years to proceed delivering the enterprise outcomes our prospects anticipate and deserve.
We might love to listen to what you suppose. Ask a Query, Remark Beneath, and Keep Linked with #CiscoCX on Social!
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